We are Australia’s only NATA Accredited Telecommunications Testing Laboratory

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Comtest telecommunications testing, compliance, approvals, and certification body services are unparalleled in Australia. We offer a one-stop service for all telecom manufacturers and importers targeting the Australian, New Zealand, European and Asian markets.

Drawing on over 30 years of proven telecommunications testing experience, we can offer unmatched compliance assessment and certification services for analogue and digital phone systems, cellular devices, PABX systems, VoIP-based systems, and xDSL equipment, and many more communication technology devices.

Acoustic testing

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We have an international reputation for consistently providing high-quality acoustic testing and certification of equipment to the appropriate telephony regulatory standards.

We do this using our Head and Torso Simulator (HATS) which incorporates a Type 3.3 artificial ear, and we can now also provide the same testing using our Type 3.4 artificial ear.

To ensure the latest handsets and headsets are tested to the appropriate telecommunication standards, Comtest performs the relevant voice performance and transmission quality audio testing.

For manufacturers and importers of telecommunication products, the HATS will perform a range of tests, including acoustic shock by measuring the maximum Sound Pressure Level (SPL), send and receive frequency and loudness ratings, side-tone and distortion.

This gives you the advantage of having accurate, certified results required for government and carrier approval.

  • Head and Torso products testing

    • Cellular Phones
    • Analogue Phone Handsets
    • Digital handset devices such as ISDN and VoIP
    • Telephone Headsets
    • Microphones
    • Headphones
    • Hearing Aid Compatibility

The HATS (Head and Torso Simulator) Type 4128-D-002 is a mannequin with built-in mouth simulator and calibrated ear simulators (according to IEC 60318.4/ITU T Rec. P.57 Type 3.3) that provide a realistic reproduction of the acoustic properties of an average adult human head and torso.

It is ideal for performing in-situ electro-acoustic testing on consumer electronics devices such as smartphones and headphones, and telecommunications equipment like handsets, audio conference devices and microphones, and medical devices such as hearing aids and hearing protectors.

The HATS Type 4128-D-002 includes the Handset Positioner Type 4606 (shown below). With its pressure/force and position read-outs, the Handset Positioner allows for accurate, repeatable mounting of telephone handsets on the HATS in both standard and user-defined positions. This makes the HATS measurements very repeatable.

Analogue products

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Analogue Devices

Comtest provides testing on analogue telecommunications terminal equipment to ensure customers obtain the RCM based on compliance with AS/ACIF S002, S003, S004, S041, S043.2 and a number of other standards.

  • Analogue products we test

    • Analogue Telephones
    • Conference Pagers
    • Hands-Free Devices
    • PABX Interfaces
    • and more

Cellular products

GSM/3G/LTE Mobile Phones, Smartphones, Gateways, PDAs, Tracking Devices, Cellular Modems, telecommunications, testing, australia, laboratory
Mobile & Smartphone Electronics

Comtest has over a decade of experience in assessing the telecommunication product compliance of GSM/3G/LTE Mobile Phones, Smartphones, Cellular Gateways, PDAs, Tracking Devices, Fixed Cellular Terminals, Cellular Data Modems (GSM/ GPRS/ UMTS/ HDPA/ LTE) and Cellular Modules for the Australian market.

Compliance for all cellular devices is regulated by the ACMA and they require all cellular devices with 3G and LTE (4G) cellular interfaces to be labelled with the RCM logo.


Comtest provides complete compliance assessment and certification for all cellular devices to be sold on the Australian / New Zealand market.

  • Cellular telecommunication devices we test

    • Mobile smartphones
    • Tablets & iPads
    • Modems & Routers
    • PDAs
    • Cellular Car Phones
    • Fixed Cellular Terminals
    • Modules
    • and more

UMTS, 3G & LTE (4G)

Certification, ACMA requirements testing and reports to the following ACMA and Australian Standards for 3G & LTE Cellular products excluding the battery charger is mandatory:

AS/CA S042.1 & AS/CA S042.4 – IMT-2000 Telecommunications equipment.
AS/NZS 60950.1 – Safety of Information Technology Equipment.

Devices fitted with Cellular Modules

All Cellular devices and equipment fitted UMTS modules must comply with the requirements of the ACMA and be labeled with the RCM logo. This means there are requirements in addition to the Cellular Module compliance that must be assessed.

The Australian compliance requirements for devices and equipment that are fitted with tested cellular modules relates to General operation to AS/CA S042.1, Safety to AS/NZS 60950.1, Electromagnetic Compatibility EMC and EMR/SAR compliance for the final device.

For the suppliers of final products, this means that testing of the device and equipment is significantly reduced.

Digital products

We provide complete compliance testing and certification for all digital devices to be sold on the global market.

  • Digital products we test

    • Corded or DECT Phones
    • Hands-free devices
    • conference devices
    • headsets
    • ISDN systems
    • E1 systems
    • PABX Interfaces
    • DSL Modems
    • splitters & filters
    • VoIP Devices
    • Integrated Access Devices
    • Modules
    • and more
Digital Products

ADSL / SHDSL Modems, Routers, and Splitters

ADSL / SHDSL modems and routers which connect directly to the telecommunications network or indirectly to a local DSLAM must comply with the requirements for Category A50 of the ACMA Telecommunications Labelling Notice.

The ACMA Telecommunications Labelling Notice requires ADSL Filters & Splitters to be assessed to determine the separation of ADSL signals from POTS signals and inserted losses of the filtering components.

Telstra has also developed an ADSL Splitter specification (based on ETSI specifications) for the purpose of certifying the connection of these devices to the Telstra ADSL Network. Successful completion of testing to Telstra IP1149 (for CPE end) and Reference RCIT.0004 and subsequent certification by Telstra, will allow the ADSL Filter to be listed by Telstra.

Voice over IP Devices

VoIP telephones used with a PABX, PBX, Key System or other Private Voice Network (via Ethernet or other interfaces) must be tested to the relevant standards. One of the more recent developments in telecommunications is the use of the Internet Protocol (IP) for the carriage of voice communication over transmission links.

IP phones can be either a stand-alone handset that looks and feels familiar to a traditional analogue phone or a simulated phone that runs on a computer. A stand-alone IP phone that can be connected to a customer’s switching system or gateway service, is regarded as a system integral terminal (SIT) and required to comply with applicable ACMA standards as identified by Schedule 1 of the Telecommunications Labelling Notice.

A “software” phone on a computer that only connects to the Internet via a customer’s Internet Service Provider is exempted from the requirements of the Labelling Notice (see Schedule 2).

IP PABX Systems

An IP PABX may be supplied with varying configurations to allow connection to other parties. IP PABX systems will require A-tick where telephony connection is made to other parties via a standard telecommunications network, including via a remote IP Gateway or a direct interface of the PABX.

Direct interfaces include those such as FXO, E1, and ISDN for connecting directly to the telecommunications network. Applicable categories may include A1, A9, A11, and B31 of the ACMA Telecommunications Labelling Notice.

Integrated Access Devices (IADs)

Customer equipment that has interfaces for telephone extensions is covered under Category B31 of the Telecommunications Labelling Notice. Category B31 identifies an interface on customer equipment that provides the functionality of an extension port or tie-line port as defined in AS/ACIF S003.

This includes equipment that has ethernet, hybrid fiber-coax (HFC) or optical connection, where telephony services are provided via an extension port that supports an item of terminal equipment such as a telephone, fax machine or answering machine.

  • New Zealand Spark I Telepermit and Chorus
  • Telepermit Applications Testing of Non-voice and voice products including telephones and PABX’s
  • Headset testing
  • ADSL2+ Modem and Filter testing
  • Chorus Broadband
  • SHDSL and VDSL Modem and Filter testing
  • Chorus Permit Applications